I cannot log in

Since it is also possible to create multiple users with the same email address in BloodPressureDB, it may happen that the username and password do not match.
You can therefore also query all usernames associated with an email address.

Please click here to go to the password reset page.

In the app, you will find the password reset function directly under the login form.

Or did you set a password for the app?

The app can be secured with a password. This has nothing to do with the user password. A field will be displayed at the app start where the password must be entered. No username is requested.
This password is only stored locally in the app and cannot be bypassed.
You can uninstall and reinstall the app. If you are registered, you only need to log in again to retrieve all your data.
If you are using the app as a guest, please register after reinstalling and contact our support (support@bloodpressuredb.com) with your new user account and the guest ID of your original guest account. We can then transfer the data from your guest account to the new account. We will not have any insight into your data.

Back to Help and "FAQ - Frequently Asked Questions"
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