The confirmation email hasn't arrived. What's going on?

First, please check the spam folder in your email account. Sometimes the email is mistakenly marked as spam.

If it's not there, please check that you entered your email address correctly. In the app, you can reopen the registration form and review the details you provided. Until your account is confirmed via the email link, you can change those details there and click "Register" again. A new confirmation email will then be sent to the updated address. Important: Only the most recently sent confirmation email is valid.


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